Privacy Policy

1. Introduction

Blazitek Solutions Inc. ("Company", "we", "our", or "us"), operating TextToVisualize ("the Service"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

Information You Provide

• Account Information: Email address, name, and profile picture when you sign up directly or through Google OAuth
• Content: Text, URLs, or documents you submit for infographic generation
• Payment Information: Payment details are processed securely and exclusively through Stripe. We do not store your credit card number, CVV, or full payment credentials on our servers
• Communications: Information you provide when contacting our support team

Information Collected Automatically

• Usage Data: Features used, infographics generated, and interaction patterns
• Device Information: Browser type, operating system, screen resolution, and device identifiers
• Log Data: IP address, access times, pages viewed, and referring URLs
• Cookies: Session cookies for authentication and essential functionality

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service
• Process your transactions and manage your account and credits
• Generate infographics based on your submitted content
• Send important service updates, security alerts, and transactional notifications
• Analyze usage patterns to improve user experience and Service performance
• Prevent fraud, abuse, and ensure security of the Service
• Comply with legal obligations and enforce our Terms of Service

4. Content Processing & AI

When you submit content for infographic generation:

• Your content is sent to third-party AI services (Google Gemini, image generation APIs) for processing
• We do not use your content to train our own or third-party AI models
• Generated infographics are associated with your account for your access
• Third-party AI providers may process your content according to their own privacy policies
• We do not guarantee the confidentiality of content submitted to AI services

5. Third-Party Service Providers

We share your information with the following categories of third-party processors:

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement commercially reasonable security measures to protect your information, including encryption in transit (TLS/SSL), secure authentication via Supabase, and access controls. Payment processing is handled entirely by Stripe, which is PCI DSS compliant. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your account information and generated content for as long as your account is active or as needed to provide the Service. Transaction records are retained for a minimum of 7 years for legal and tax compliance purposes. You may request deletion of your account and associated data by contacting us at support@texttovisualize.com. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the following rights:

For All Users

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Export your data in a portable format

For EU/EEA Residents (GDPR)

• Right to object to processing of your data
• Right to restrict processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with your local data protection authority

For California Residents (CCPA)

• Right to know what personal information is collected, used, and disclosed
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

To exercise any of these rights, contact us at support@texttovisualize.com. We will respond within 30 days.

9. Cookies

We use essential cookies to maintain your authentication session and preferences. These are strictly necessary for the Service to function. We do not use tracking cookies or third-party advertising cookies. You can control cookie settings through your browser, but disabling essential cookies may prevent you from using the Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including Canada and the United States, where our service providers operate. By using the Service, you consent to the transfer of your information to these countries. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Children's Privacy

The Service is not intended for children under the age of 13 (or the minimum age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will take steps to delete such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your data rights, please contact us at support@texttovisualize.com

Blazitek Solutions Inc.
British Columbia, Canada